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Jun
1
Graphics Design Update June 2021
Posted by Sophie G on 01 June 2021 02:23 PM

This past month we have been working on creating some new jigsaw puzzle templates.

Our jigsaw puzzles are a great gift idea for your family, children or that special person in your life and ideal for all those special occasions like Birthdays, Christmas, Christenings, Anniversaries, Wedding presents, Valentines, Mother’s Day, Father’s Day or just to say thank you. 

We have recently added designs to our family category and will continue do so, making it simple and easy for you to select your template, add your personal photo and order!

If something is not quite right or you have any suggestions please let us know. We love to hear your feedback to improve our website and templates. Email us at inspiration@photobookshop.com.au .


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Jun
1
Customer Support Update June 2021
Posted by Sophie G on 01 June 2021 09:12 AM

It’s been another busy month for us in Customer Support with lots of lovely customers to assist.

Last month we launched a brand new subscription program for keeping your ordered files and online projects indefinitely.

We keep ordered files for 12 months and unordered online projects for 3 months after which we need to delete them to make room for more projects and orders.

To keep your files indefinitely, you can sign up to our new program for a low yearly fee of $29. This service not only ensures we keep your files from deletion, we also back up your files to a secure cloud server.

This gives you peace of mind that there is a copy of your special projects saved which you can reorder at any time, even years down the track. You won’t need to worry about your computer crashing or losing your photos, we will have a copy saved!

You can easily sign yourself up by logging into your account, clicking on ‘My Orders’, then clicking ‘Subscribe to keep ordered files’.

We will then send you a reminder before your subscription expires so you can renew it.

We are always looking to improve your experience with us so if there is anything you think we could be doing better, please let us know by emailing business@photobookshop.com.au .


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Jun
1
Production Update June 2021
Posted by Sophie G on 01 June 2021 09:10 AM

Another month has come and gone and we’re now almost halfway through the year!

We have just launched a brand new product, our Framed Photo Tiles which are proudly designed and made in Australia! These new Framed Photo Tiles are printed in HD onto archival photo paper then snapped into a lightweight frame. These tiles come in black and white frames and can be stuck on your wall in any combination. They can be repositioned at any time, simply peel off the wall with no damage and re-stick as many times as you like!

Last month we saw an increase in orders for photobooks. It’s great to see so many customers ordering holiday, wedding and birthday party books again after these events were restricted for most of last year. Keep sending them through!

Our warehouse is located in Victoria so we have found ourselves in yet another lockdown. Fortunately for us, we are allowed to keep operating and our Covid safe plan is still in action. Our staff are all wearing masks and keeping up with strict hygiene and cleaning standards. Rest assured that your orders will still be sent out to you as quickly as possible.

Here’s to another busy and productive month!


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May
4
Graphics Design Update May 2021
Posted by Sophie G on 04 May 2021 09:09 AM

To create memorable gifts, quickly, easily and with that personal touch, we have added new design templates to our collection!

Hello Baby! Look out for the newborn greeting cards and our newborn announcement cards, to share the arrival of your little bundle of joy.

Show your Mum or Grandma how loved she is with our 17 new wood print stand designs. Suitable for Mother’s Day, Mum/Grandma’s birthday or just a simple thank you gift. This month we have also added the designs to our cutting boards and mug range. All projects can be customised, so you can create the perfect personalised gift.

As always, if something is not quite right or you have any suggestions please let us know. We love to hear your feedback to improve our website and templates. Email us at inspiration@photobooksexpress.com.au.

 


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May
3
Production Update May 2021
Posted by Sophie G on 03 May 2021 02:00 PM

April was another busy month for us here in Production with lots of orders in the lead up to Mother’s Day.

We have seen an increase in orders for Ceramic Coasters, Kitchen Utensils and some of our other photo gifts like Mugs and Makeup Bags. It’s been great to see all of your Mother’s Day orders coming through and we hope she loves her gift as much as we loved creating it.

The Printing Team have been busy trialling out some new paper options for our photobooks which we are very excited to introduce soon. We are in the final stages of trials so stay tuned for an update very soon!

We also have a new product on the way which will be launching within the next couple of weeks so keep your eyes peeled.

This month the Production Team will be heading out to go bowling for our staff activity, we will keep you posted on who wins!


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